Terms & Conditions
Bayliss Builders Ltd
Website: www.baylissbuilders.co.uk
Email: info@baylissbuilders.co.uk
Telephone: 07776 851004
1. Introduction
These Terms & Conditions (“Terms”) apply to the use of the Bayliss Builders Ltd website and, where applicable, the provision of our building, construction and property improvement services.
Bayliss Builders Ltd (“we”, “our”, or “us”) provides construction and building services including:
- Refurbishments and renovations
- Extensions
- Loft conversions
- Roofing
- Landscaping
- New builds
- Kitchen installations and renovations
- Bathroom installations and renovations
- Plastering
By using our website, contacting us, requesting a quotation or engaging our services, you agree to these Terms where they apply.
Specific project terms, quotations, contracts or written agreements may contain additional terms that apply to an individual project.
2. Our Services
We provide construction and property improvement services based on the requirements of each individual project.
The exact scope of work will depend on the quotation, specification, drawings, agreed project requirements and any written agreement between Bayliss Builders Ltd and the client.
Services may include labour, materials, project coordination and associated construction work where specifically agreed.
We reserve the right to decline work where we consider that the project is unsuitable, unsafe, outside our expertise or cannot reasonably be undertaken on the proposed terms.
3. Quotations and Estimates
Any quotation or estimate provided by us will be based on the information available to us at the time.
Unless expressly stated otherwise, a quotation may be subject to:
- Final measurements
- Site conditions
- Availability and cost of materials
- Planning or building requirements
- Structural requirements
- Changes requested by the client
- Unforeseen conditions discovered during the work
A quotation does not constitute acceptance of a project until the scope of work and commercial terms have been agreed.
Where a quotation has an expiry date, we reserve the right to review pricing after that date.
4. Acceptance of Work
A project will be considered accepted when the client confirms acceptance of our quotation or otherwise agrees in writing for us to proceed.
Depending on the project, acceptance may be subject to payment of a deposit or other agreed initial payment.
The agreed scope of work may be set out in a quotation, specification, contract, drawings or other written documentation.
5. Deposits and Payments
Where a deposit or advance payment is required, the amount and payment date will be stated in the relevant quotation or agreement.
Payments must be made in accordance with the agreed payment schedule.
Failure to make payments when due may result in work being delayed or suspended until outstanding amounts are resolved.
We reserve the right to recover reasonable costs arising from late or non-payment, subject to applicable law and the terms of the relevant agreement.
6. Changes and Additional Work
Clients may request changes to the agreed scope of work.
Additional work, materials or alterations may result in additional costs and changes to the project timescale.
Where reasonably practicable, we will discuss significant changes and associated costs with the client before carrying out the additional work.
Work that is necessary because of previously unknown site conditions may also result in additional costs.
7. Unforeseen Site Conditions
Construction projects can involve conditions that cannot reasonably be identified before work begins.
These may include:
- Hidden structural defects
- Unidentified pipework or cables
- Damp or water damage
- Asbestos or other hazardous materials
- Defective existing construction
- Ground conditions
- Drainage issues
- Other concealed defects or conditions
If such conditions are discovered, we will discuss the appropriate course of action with the client.
Additional work required as a result may be subject to additional charges and an adjusted timescale.
8. Planning Permission and Building Regulations
Where planning permission, building regulations approval, structural calculations or other permissions are required, responsibility for obtaining such approvals will depend on the arrangements agreed for the individual project.
Unless expressly agreed in writing, clients should not assume that Bayliss Builders Ltd will obtain planning permission or other statutory approvals on their behalf.
Clients are responsible for providing accurate information and notifying us of any relevant restrictions, permissions or requirements affecting their property.
Where appropriate, we may work with architects, structural engineers, building control bodies or other professionals involved in a project.
9. Project Timescales
We will make reasonable efforts to complete work within any agreed or estimated timeframe.
However, construction schedules can be affected by circumstances outside our reasonable control, including:
- Severe weather
- Material shortages
- Supplier delays
- Unforeseen site conditions
- Additional work
- Planning or building control matters
- Delays caused by third parties
- Client-requested changes
- Restricted access to the property
- Events beyond our reasonable control
Where delays occur, we will communicate relevant information to the client as reasonably practicable.
10. Client Responsibilities
The client is responsible for:
- Providing accurate information about the property and proposed works
- Providing reasonable access to the property where required
- Ensuring we can safely carry out the agreed work
- Obtaining any permissions that are their responsibility
- Making payments in accordance with the agreed terms
- Informing us of known defects, hazards or restrictions affecting the property
- Making decisions and approvals reasonably promptly where required to keep the project progressing
Where client actions or omissions cause delays or additional costs, these may affect the project timescale and final cost.
11. Materials
Materials will generally be selected in accordance with the agreed specification.
Where a particular product, finish or material has been specified, availability may be subject to suppliers and manufacturers.
If a specified material becomes unavailable, discontinued or subject to significant delay, we may discuss a suitable alternative with the client.
Any agreed upgrade or change in materials may result in additional costs.
12. Workmanship and Defects
We aim to complete all work to a professional standard and in accordance with the agreed scope.
If you believe there is a defect or issue with completed work, you should notify us as soon as reasonably practicable and provide sufficient information for us to investigate.
Where a defect is determined to be our responsibility, we will take reasonable steps to address it in accordance with the applicable agreement and legal requirements.
This does not cover damage caused by misuse, subsequent alterations, normal wear and tear, failure of existing structures or systems, or circumstances outside our responsibility.
13. Existing Property and Structures
Where we work on an existing property, we cannot guarantee the condition or performance of existing structures, installations, materials or systems that are not part of the agreed works.
Existing defects or deterioration may become apparent during construction.
Where this occurs, we will inform the client where reasonably practicable and discuss any additional work that may be required.
14. Access to the Property
The client must provide reasonable access to the property when required to carry out agreed work, inspections, deliveries or other project-related activities.
If access is unavailable or significantly restricted, the project may be delayed and additional costs may arise where applicable.
15. Health and Safety
We take reasonable steps to carry out our work safely and in accordance with applicable health and safety requirements.
Clients must not interfere with construction areas, equipment, tools, materials or safety arrangements.
Where the property remains occupied during construction, clients should follow reasonable safety instructions provided by us.
16. Website Information
We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.
However, website content is provided for general information and may be changed without notice.
Images of previous projects, examples of workmanship, descriptions and other website content may not represent the exact outcome of every project.
Every project is different and results will depend on the property, specification, materials and agreed scope of work.
17. Website Availability
We do not guarantee that our website will always be available, uninterrupted or free from errors.
We may temporarily suspend, modify or update the website without notice where reasonably necessary for maintenance, security or other operational reasons.
18. Intellectual Property
Unless otherwise stated, the content of this website, including text, branding, graphics, photographs, logos and other materials, belongs to Bayliss Builders Ltd or is used with appropriate permission.
You must not reproduce, copy, distribute, modify or commercially exploit website content without our prior written permission.
19. Third-Party Websites
Our website may contain links to websites operated by third parties.
These links are provided for convenience or information only.
We are not responsible for the content, availability, security or services provided by third-party websites.
20. Limitation of Liability
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable UK law.
Subject to this, we will not be responsible for losses arising from matters outside our reasonable control or for losses that were not reasonably foreseeable at the time the relevant agreement was entered into.
Nothing in these Terms affects any statutory rights that you may have as a consumer.
21. Cancellation and Consumer Rights
Where applicable, consumers may have statutory rights relating to cancellation, defective services and other matters under UK consumer protection legislation.
Any cancellation rights, notice periods, deposits, charges or project-specific arrangements will depend on the nature of the contract and the circumstances in which the services are provided.
Where a specific written contract is provided for a project, that contract will set out any applicable cancellation provisions.
Nothing in these Terms is intended to remove or restrict rights that cannot legally be excluded.
22. Complaints
If you have a concern about our services, please contact us as soon as possible so that we can investigate and attempt to resolve the matter.
Please provide relevant details, including the property address, project information and a description of the issue where applicable.
Email: info@baylissbuilders.co.uk
Telephone: 07776 851004
23. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services or legal requirements.
The latest version will be published on our website.
Project-specific agreements or contracts may contain terms that take precedence over these general website Terms where applicable.
24. Governing Law
These Terms are governed by the laws of England and Wales, unless applicable law requires otherwise.
Any disputes will be subject to the applicable courts of England and Wales, subject to any mandatory consumer rights or jurisdictional requirements.
25. Contact Us
If you have any questions about these Terms & Conditions, please contact:
Bayliss Builders Ltd
Website: www.baylissbuilders.co.uk
Email: info@baylissbuilders.co.uk
Telephone: 07776 851004